Pura Vida Medical® (“we”) are committed to safeguarding the privacy of our website visitors and registered users of the Puravidamedical.net platform; this Notice sets out how we will treat your personal data when we act as the controller of that data and when its processing.
Pura Vida Medical® use term “personal data” to refer to any information collected or processed by, or in connection with, this website or the platform, that directly, or indirectly, identifies you such as your name, email address, IP address or user preferences.
We are located in San José, Costa Rica. Submitting your personal data via this website or the platform will transfer your personal data to us. We will process transferred personal data pursuant to the EU-US and the Swiss-US Privacy Shield Framework. The European Commission has issued an adequacy decision stating that entities like ours that accredit to the EU-US Privacy Shield principles be considered to offer adequate protection to personal data, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. We adhere to the Privacy Shield Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement for the personal data you provide or we obtain about you.
What personal data do we collect?
We may collect, store and use the following kinds of information and personal data (“Collected Information”):
information and personal data about your visits to and use of this website and our platform. We collect personal data about your your visits to this website or the platform, including your IP address, geographical location, browser type, referral source, length of visit and number of page views, all of which are also Collected Information. information about any transactions carried out between you and us on this website, including information relating to any purchases you make of our goods or services.
- First and last name
- Contact information (email, phone)
- Personal life data
- Connection data
- Localisation data
- Application usage data
- Email communication data
- Call recording data
Web Browsers allow you to denied usage of cookies. This will, however, have a negative impact in the usability of this website.To improve our services and this site, we may retain third party service providers to operate this site and help us monitor, collect and analyze information regarding your interactions with this website and data you input, including through the use of such providers’ cookies on your computer.
For more information about cookies and other tracking technologies we use, please see our Cookies Policy.
Why we use collected information?
Data, will be used to:
Improve this website’s and the platform’s usability; improve your browsing experience by modification and replacement of text, images, videos or links to increase relevance to the visitor; send to you marketing and other communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you by post or, where you have specifically consented, by email or similar technology. provide other companies with statistical information about our users. Information we provide to other companies will not identify any individual user.
Also allow us to see what enquiries made through our system get responded to, though we restrict who can see the text of the responses. We have a similar system for sms texting and calling, routing them through a company called Twilio. We record these calls only with the express permission of you. Pura Vida Medical uses a third party, MailGun, to route emails between our Pura Vida Medical and Users and vice versa
If you are a registered user, or a website user, the lawful grounds for processing your collected information is our legitimate interest in understanding how users interact with this website and the platform to improve how we promote our products and services.
We may share collected information to: Enable our service providers (third party) to provide database hosting services, email sync services, dialer services, and to enable our third party processors to provide sales and marketing operations services; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk). in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Security of collected information
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal data. Data transmission over the Internet is inherently unsecure and we cannot guarantee the security of data sent over the Internet. We will store all the personal data you provide or that we collect about you on our secure servers.
You are responsible for keeping your passwords confidential. We will not ask you for your passwords.
We may transfer your personal data to third parties, as described in Sharing Collected Information, with principles of the EU-US Privacy Shield. We use these third-parties to perform certain functions offered as part of our products and services, e.g. data centre hosting services, SaaS survey solutions and SaaS IT service management software. These providers all certify compliance with the EU-US and Swiss-US Privacy Shield Framework and are restricted from direct access to your personal data but, if necessary, may be granted access to your personal data only to the extent necessary to permit them to perform their contracted services. They are bound by confidentiality agreements and are restricted from using the personal data for other purposes. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, we are subject to the regulatory enforcement powers of the US Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Retention of your personal data: We retain your personal data until data is requested to be purged from our systems by you.
Third party websites: This website contains links to other websites. We are not responsible for the privacy policies of third party websites or such site operators’ actions including the collection or use of your personal data.
Access to your personal data: If you use this website, Pura Vida Medical will grant you access to your personal data and allow you to correct, amend or delete information that is inaccurate or incomplete. If you are a platform user, we depend on you to update and correct your personal data to the extent necessary for the purposes for which that data was collected, such as contact information you provide to us so that we can provide you with invoicing information.
Your rights You are entitled to have any inadequate, incomplete or incorrect personal data corrected (that is, rectified). You also have the right to request access to your personal data as well as additional information about how the data was processed. You also have the right to complaint with local authority alleged infringement, if you consider that the processing of your personal data infringes an applicable law. You may contact us if you wish to exercise any of your rights in respect of your personal data processed by this website or the platform. Furthermore, you are entitled to have your personal data erased upon request.